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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doug Randolph

December 5, 2023

5  out of  5 rating by Doug Randolph
"Everyone there is very friendly and knowledgeable. Terri is always a huge help whenever we need anything and State Farm has been good to deal with"
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Ryan Scott

December 5, 2023

5  out of  5 rating by Ryan Scott
"Working with Mindy cooling and the team is always a pleasure. Very helpful and treat us like family and not just a number. Keep up the good work Paddock Lake!"
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Al Diluigi

December 5, 2023

5  out of  5 rating by Al Diluigi
"I had a very good meeting with Jamie at the Mindy Cooling State Farm, Salem Wi, local. Jamie and I discussed all of our State Farm insurance policies ( we are long term 30 year plus State Farm customer). Jamie took all the time that was needed to review all of our policies to insure that we had the right coverages at the right rates. First time meeting and talking with Jamie who was very pleasant. She’s top notch, a credit to the entire StateFarm team."
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Debra Frezza

October 17, 2023

5  out of  5 rating by Debra Frezza
"Terri is always there when I need her! She handled our homeowners insurance and auto insurance for several vehicles, always making sure payments were up to date!! The best Customer Service in the area!!"
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Amanda Sheppard

September 20, 2023

5  out of  5 rating by Amanda Sheppard
"Such an amazing team!"
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Christine Mathy

September 8, 2023

5  out of  5 rating by Christine Mathy
"Very customized service! Rates were great. I will recommend Jamie and Mindy to everyone!!!"
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Ednalee Melendez Ortiz

August 28, 2023

5  out of  5 rating by Ednalee Melendez Ortiz
"Working with Mindy Cooling's Agency has been one of the cleanest and most transparent experiences I've had in my time working with State Farm. This great experience was thanks to her representative Terri Mueller. She went the extra mile for her client. She took the time to help the client beyond what they can, contacting Susan Collins Agency in Florida in order to provide the service that the client needs and have them properly insured no matter where the client is at the time of getting insurance. She made it possible for them. They were able to bind coverage for their vehicle in Florida while they were in Wisconsin. How amazing! That is only possible when you have a GOOD NEIGHBOR like TERRI MUELLER. It was a pleasure working with you! Thank you for contacting us..."
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Patty Teasley

August 25, 2023

5  out of  5 rating by Patty Teasley
"Very professional, care about your next step in all of life."
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August 23, 2023

1  out of  5 rating by matt
"Incompetent and they know it. Don't be fooled, they talk a good game but their communication is horrendous. Check your policy carefully, just because they told you that you have this coverage or that coverage, does not mean you do. You could be paying for something you don't need or find out you don't have coverage when the time comes that you need it. Read your policy yourself!"
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Jessica JR

August 22, 2023

5  out of  5 rating by Jessica JR
"Jamie was FANTASTIC. Incredibly helpful, patient, professional and insightful. I made the switch to State Farm solely based on how informative her communication was. Thank you Jamie!"
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Danielle Erdmann

August 10, 2023

5  out of  5 rating by Danielle Erdmann
"Amazing job helping with Moms car getting totalled"
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Delaney Coomans

August 1, 2023

5  out of  5 rating by Delaney Coomans
"The whole office is always helpful and they give me the peace of mind that I’m covered for anything."
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Cassi Cudahy

July 25, 2023

5  out of  5 rating by Cassi Cudahy
"Great environment, with kind people and lovely service!!"
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Michael Foley

July 17, 2023

5  out of  5 rating by Michael Foley
"State Farm is the best insurance in the world. Mindy’s staff rocks"
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Lori Laas

July 17, 2023

5  out of  5 rating by Lori Laas
"Best insurance company! Very friendly, personable, good rates! All in all the best neighbors !"
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Diane Struve

June 29, 2023

5  out of  5 rating by Diane Struve
"Jamie was great explaining the insurance information. I was very comfortable with the guidance and support. Excellent service 👏"
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marie steidle

June 17, 2023

5  out of  5 rating by marie steidle
"Was looking for a new insurance company. State Farm was my second estimate so glad i called, Jamie was amazing she explained everything in terms i can understand. we switched cars an home policy that day i saw her. Being seniors citizens we were tired of getting ripped off by our old company. Thank You State Farm you are number 1"
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Shelley Keaton

June 16, 2023

5  out of  5 rating by Shelley Keaton
"State Farm - Mindy Cooling and Associates are professional, helpful, knowledgeable and personable. Every meeting, claim or question have been answered and handled above and beyond any other agency I have ever used. I have always had well above average service and understanding of any difficult situation without hassle. Thank you for being my agent!"
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Julie Fugate (CLC Office)

June 6, 2023

5  out of  5 rating by Julie Fugate (CLC Office)
"Thankful for prompt professional timely communication and thorough follow through from Mindy Cooling's staff."
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Jake Mueller

June 5, 2023

5  out of  5 rating by Jake Mueller
"Mindy and her team are always looking out for her customers. A true member of the community and we appreciate all she has done for us! Here is just a prime example of Mindy being apart of the community. Graduation cards… no other insurance company does this!!! Thank you Mindy. Thank you Teri. Thank you Jamie. Thank you Heather. Thank Hanna. Thank you Grace."
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Karen Gorsline

May 22, 2023

5  out of  5 rating by Karen Gorsline
"Mindy Cooling and her team are great to work with. I have been a State Farm customer for years and have always been satisfied with the service Mindy and her team provide."
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Faith Itsaleumsack

May 12, 2023

5  out of  5 rating by Faith Itsaleumsack
"So nice"
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Kelly Dietman

May 12, 2023

5  out of  5 rating by Kelly Dietman
"Always friendly and helpful."
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Sara Shane

May 12, 2023

5  out of  5 rating by Sara Shane
"Helpful staff!! Always there when I need them! Thank you!!!!"
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Emily Raupp

May 4, 2023

5  out of  5 rating by Emily Raupp
"Mindy and her staff meet all our insurance needs efficiently and promptly. Everything is easy to understand and whenever we call, everyone is so helpful!! We are so lucky to have Mindy as our Agent."